Takabet BD Privacy Policy — Your Data Is Safe With Us

Takabet BD ("we", "our") is an online Sports Betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using the Takabet BD website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. Our Privacy Policy is reviewed regularly, and you will be notified appropriately whenever it is updated.

This Policy is Takabet BD's Terms & Conditions should be read alongside. If any conflict arises between the two documents, the Terms & Conditions shall take precedence.

Takabet BD collects your information through various means. Below is a detailed breakdown of what data is collected and for what purpose:

We only collect information that is genuinely necessary to provide our services. We do not ask for unnecessary data, and collected information is never used beyond its stated purpose.

Takabet BD uses collected information solely for the following purposes:

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing betting services, live scores, and sports data.
• To prevent fraud, money laundering, and account hacking.
• Providing customer support and resolving disputes.
• Sending relevant promotions and bonus offers (you can opt out at any time).
• Monitoring responsible betting and providing support to users who may be at risk.
• Fulfilling legal obligations.
• To improve platform performance and enhance the user experience.

Your data is never shared with third parties for advertising purposes. Even for Takabet BD's own promotional communications, your preferences are always respected.

Takabet BD never sells your data. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• KYC Partner: Required documents may be shared with authorized service providers for identity verification purposes.
• Law Enforcement: Disclosure of information is mandatory when required by a valid court order or government directive under Bangladesh law.
• Fraud Prevention: Limited information may be shared with an authorized cybersecurity partner to detect suspicious activity.
• Business Transfer: In the event of a merger or acquisition involving Takabet BD, user data may be transferred to the new owner — however, the terms of this policy will continue to apply.

All third parties are contractually required to comply with Takabet BD's privacy standards. They are not permitted to use the data they receive for their own commercial purposes.

The Takabet BD website and app use several types of cookies. Cookies are small text files stored on your device that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Analytics Cookies: Used to understand which pages are most visited and where issues occur. No personally identifiable information is included.
• Preference Cookies: Used to remember your language, odds format, and display preferences.
• Security Cookies: Helps prevent CSRF attacks, bot activity, and suspicious login attempts.

Cookies can be managed or deleted through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the platform.

Takabet BD has implemented industry-standard technical and organizational measures to protect your data:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our systems (passwords, payment details) is protected through hashing and encryption.
• Two-Factor Authentication (2FA): An additional OTP verification step is available when logging into your account.
• Firewall & DDoS Protection: Advanced network security measures at the server level.
• Security Audits: Regular third-party security audits and vulnerability assessments are conducted.
• Restricted Access: Only authorized personnel have access to user data.

Takabet BD does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 7 years, as required under Bangladesh financial law.
• Betting History: For the duration of the active account and 3 years after closure.
• Support Contact: 2 years after the issue is resolved.
• Cookie Data: Between 30 days and 1 year, depending on the cookie type.
• Marketing Preferences: Retained until you make changes.

Once the designated retention period ends, data is securely deleted or anonymized so it is no longer personally identifiable.

As a Takabet BD user, you have the following rights over your personal data:

Takabet BD strictly prohibits anyone under the age of 18 from creating an account or using our services. We do not knowingly collect personal information from minors.

• Date of birth verification is mandatory at the time of registration.
• Accounts are not activated until age verification is completed through the KYC process.
• Additional age verification documents may be requested in cases where there is reasonable suspicion.
• If you come across an account belonging to a minor, please notify us immediately.

Parents can use our Responsible Gaming Detailed guidelines are available on the page.

For any privacy-related questions, requests, or complaints, please contact us:

• Email: support@takabetbd.ws — typically responded to within 24 hours.
• Live Chat: Live chat support is available directly after logging into the platform.
• Complaints Process: We will provide a written resolution within 30 days of receiving your complaint.

If you are not satisfied with our response, you are free to lodge a complaint with the relevant regulatory authority in Bangladesh. Takabet BD is committed to protecting your privacy with full transparency and accountability.